📧 Contact Support
For account issues, technical questions, bug reports, or data corrections
support@therareindex.comWe typically respond within 24–48 hours on business days
Bug Reports
Found something broken? Include what you were doing, your browser/device, and screenshots if possible.
Data Corrections
Notice a wrong valuation, missing metadata, or index anomaly? Let us know and we'll investigate.
Security Issues
Found a security concern or data inconsistency? Contact us immediately — we take security seriously.
Partnerships & API
Interested in data licensing, marketplace integrations, or API access? Reach out to discuss.
Frequently Asked Questions
How accurate are the valuations?
We aggregate data from trusted external APIs and apply market weighting. Values are estimates and may differ from actual sale prices. See our Disclaimer for details.
Does Rare Index authenticate items?
No. We rely on established grading authorities like PSA, CGC, Beckett, and Chrono24 for authentication. Our RI Certified feature records and displays their certification data.
How do I reset my password?
Click "Forgot Password" on the login screen, or contact us if you're locked out of your account.
When will the API be available?
Public API access is planned for a future release. Contact us if you have a specific integration need.